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Terms & Conditions

1. Services Overview

MySparkRise provides career coaching services, including but not limited to:

  • Resume and LinkedIn profile optimization

  • Job interview preparation and mock interviews

  • Job search strategy coaching

  • ATS (Applicant Tracking System) keyword optimization

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2. Eligibility & Requirements

  • Clients must complete a free MySparkCheck assessment before purchasing any paid service.

  • Clients are responsible for providing accurate and up-to-date information for resume/LinkedIn edits and coaching sessions.

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3. Payments & Refunds

  • Payment: Full payment is required before services begin. Payment plans may be available for select packages.

  • Non-Refundable Policy: All sales are final. No refunds will be issued for any reason, including:

    • Change of mind

    • Partial use of services

    • Failure to book sessions within the allotted timeframe

    • Dissatisfaction with job market outcomes (we do not guarantee job offers)

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4. Session Policies

  • Scheduling & Rescheduling: Must be requested at least 24 hours in advance.

  • No-Shows: Missed sessions without prior notice will not be refunded or rescheduled.

  • Expiration: Unused sessions expire 90 days after purchase.

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5. Client Responsibilities

  • Provide necessary materials (resume drafts, job descriptions, etc.) in a timely manner.

  • Actively participate in coaching sessions and implement feedback.

  • Understand that SparkRise does not guarantee job placement, salary outcomes, or interview success.

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6. Intellectual Property

  • Clients retain ownership of their resumes, LinkedIn profiles, and job application materials.

  • SparkRise reserves the right to use anonymized success stories for marketing purposes.

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7. Termination

  • SparkRise may terminate services for non-payment, disrespectful behavior, or repeated no-shows.

  • No refunds will be issued if services are terminated due to client non-compliance.

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8. Limitation of Liability

  • MySparkRise is not responsible for job search outcomes, employer decisions, or hiring processes.

  • Services are advisory only and do not replace professional legal or financial advice.

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9. Modifications

  • Terms may be updated periodically. Clients will be notified of significant changes via email.

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10. Acceptance of Terms

By purchasing a MySparkRise service, you agree to these Terms and Conditions.

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